Telephone-VoIP (Voice over Internet Protocol), Video Conferencing
ITS network services provides maintenance, support, and troubleshooting for agency voice, video, and connecting circuits and infrastructure, including contract management, third-party support contracts and associated cloud-based services.
Service Includes
- Coordinate telephone services with agencies
- End point adds/moves/changes
- Manage E-911 emergency service integration
- Coordinates voicemail to email integration
- Manage video conference system integration
- Perform basic troubleshooting to ensure that carrier service is properly installed and configured
- Provides training and materials
