The federal digital accessibility mandate has been extended. For more information visit the ITS digital accessibility hub
IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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The Department of Justice extended the federal deadline for states to meet compliance for accessible website and mobile digital content Read more…
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As Idaho continues modernizing and consolidating technology services across state government, one theme has become increasingly clear: strong customer service Read more…
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On April 9th, the Division of Human Resources hosted an AI 101 session at the DHR Summit, providing a practical, hands-on Read more…
AI Use in Government and New Tools Available
What is happening ITS is unveiling two approved AI features for state users that offer secure, compliant AI assistance for
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