IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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Multifactor Authentication (MFA) has been found to stop 99% of all cyber attacks related to credential-based attacks where credentials were captured, purchased, or stolen. Properly implemented, this makes it less likely for a bad actor to use a person’s identity to carry out a cyber attack. Read more…
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Part of password complexity includes lock out triggers and lock out times. It is unlikely a user will type a password incorrectly five times and even less likely to do so in one second. Requiring a 15 minute time out after five consecutive incorrect password attempts increases the amount of time required to crack a password. According to a Forbes study, 35% of people with stolen passwords say that a simple password was the cause of their problems. Read more…
Cybersecurity Focus: Innovation Readiness Training
This month we spotlight the Innovative Readiness Training (IRT) program. The IRT is an ongoing joint effort between ITS and
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