Leadership Team

Jake Reynolds leads the state’s enterprise technology organization and the delivery of secure, reliable, and innovative technology services across Idaho state government.

Prior to joining ITS, Jake spent more than 13 years at the Idaho Department of Commerce, most recently as Business Development and Operations Administrator, overseeing economic development, broadband, community development, finance and major state grant and incentive programs.

An Idaho native, Jake earned a Bachelor of Science in Marketing from the University of Idaho and has professional experience in state government, sales, manufacturing, and agriculture.

Christopher (Chris) Carlisle leads the Enterprise Architecture and Application Development programs. He provides strategic leadership for statewide technology modernization, enterprise architecture, and application delivery, helping ensure technology investments align with the State of Idaho’s mission, business priorities, and long-term objectives.

Chris brings 17 years of service to the State of Idaho, including time at ITS and, before that, the Idaho Department of Labor. His career has included leadership in enterprise architecture, software development, enterprise technology strategy, software licensing, enterprise contracting, business analysis, and agile delivery.

He has worked collaboratively with agencies across Idaho state government to modernize technology, strengthen digital services, improve operational efficiency, and deliver practical, sustainable solutions that create lasting value for Idaho’s citizens.

Outside of work, Chris enjoys exploring Idaho’s outdoors through hunting, participating in shooting sports, and restoring his classic boat.

Jerred Edgar provides leadership in protecting the state against cyber threats by ensuring the security and integrity of Idaho’s information systems. He oversees statewide cybersecurity operations, advancing threat detection, cyber readiness, and the resilience of the state’s core infrastructure.

Jerred has over 24 years of military service, with 20 of those years focused on directing, influencing, and designing secure and redundant cyber capabilities for military operations within contested environments.

Prior to retiring, he was the Director of Cyber Innovative Readiness Training (IRT) for the Idaho Army National Guard (IDARNG) where he had grown a strategic partnership throughout Idaho and the Department of Defense to enable cyber assessments, consultation, and assistance leveraging military readiness objectives, funding, and personnel from 2019 through 2024.

Prior to this role, Jerred served in various leadership positions throughout the 116th Cavalry Brigade Combat Team (CBCT) managing the 116th CBCT enterprise communication suite for hundreds of training exercises and modernization efforts, two National Training Center rotations, Operation Saber Guardian 2016, and two combat deployments since 2001.

Kristin Bartz leads strategic communications to engage stakeholders and align the organization around efforts that support the agency’s mission and statewide technology initiatives.

Since joining ITS in 2020, Kristin has played a key role in communicating Idaho’s IT modernization efforts, supporting organizational change, and advancing initiatives in digital government, cybersecurity, and emerging technologies. With more than 15 years of state government experience, she brings a diverse background in strategic planning, project management, stakeholder engagement, and organizational leadership.

Kristin graduated from Boise State University and the State of Idaho’s Certified Public Manager program. She is passionate about connecting people, simplifying complex information, and finding creative solutions to organizational challenges.

Outside of work, Kristin enjoys mountain biking, hiking, and exploring her creative side through a variety of artistic pursuits.

Dan Thornock provides strategic leadership for the state’s core technology operations, ensuring the reliability, security, and efficiency of critical IT services to meet the needs of our agencies.

Dan has spent nearly 30 years working in the IT space in a variety of technical and leadership roles. Prior to joining ITS, he managed teams and programs at Idaho Fish & Game, Idaho Transportation Department, and Office of Energy Resources. Prior to Dan’s state service, he worked at Micron Technology, Inc.

Dan holds a degree in computer networking from Boise State University and multiple IT certifications. An Idaho native, he enjoys outdoor activities, paddleboarding, and restoring classic cars.

Kayne Tisdale oversees the Service Desk, Service Delivery, Change Management, and Root Cause Analysis functions. He provides executive leadership for three service teams with more than 90 employees that deliver and improve technology services for agencies throughout the State of Idaho.

Kayne has nine years of experience in Idaho state government, serving in a variety of technical, operational, and leadership roles. Before joining the Office of Information Technology Services, he spent eight years with the Idaho State Police, advancing through multiple IT roles and serving as Chief Information Officer for two years.

Throughout his career, Kayne has led organizational improvements, major technology transitions, incident-response efforts, and initiatives to strengthen service delivery and operational accountability. He is focused on customer service, team development, and building reliable, responsive technology services that meet the needs of state agencies and the citizens they serve.

Michael Phelan leads the Financial and Procurement Services division. He provides strategic leadership for the state’s financial stewardship, overseeing budgeting, procurement, cost management, and asset planning.

Michael has 10 years of state service and has served as an Auditor and Research Liaison with the Legislative Services Office. During that time, he completed audits for dozens of state agencies, with a primary focus on compliance and financial reporting. Before beginning his career in state service, he worked as an internal auditor for a Fortune 500 company, bringing a high level of private-sector rigor to public-sector fiscal management. Throughout his career, Michael has focused on the design and implementation of strong internal controls and ensuring fiscal accountability to maximize value for stakeholders and the citizens of Idaho.

An Idaho native, Michael is passionate about serving his home state. His interests outside of work include woodworking, hunting, and reading science fiction and fantasy. He finds his greatest fulfillment in spending time with his wife, Cortney, and their four children.