ITS Main Number and Service Desk
(208) 605-4000, option 1Media Inquiries
(208) 605-4259Contact us through the form below.
The Service Desk is available Monday–Friday, 7am–6pm MST.
* Service Delivery Managers (Agency Liaisons)
If you don’t know your SDM, you can look them up below based on your agency.
Mark French
![Mark French headshot](https://its.idaho.gov/wp-content/uploads/2023/10/bioMarkFrench-1-170x170.jpg)
IDOC – Idaho Department of Correction
IDVS – Division of Veteran Services
Elton Kelly
![Elton Kelly headshot](https://its.idaho.gov/wp-content/uploads/2023/10/bioEltonKelly-1-170x170.jpg)
DEQ – Idaho Department of Environmental Quality
IDWR – Department of Water Resources
IDVR – Division of Vocational Rehabilitation
LANDS – Department of Lands
PDC – Public Defense Commission
ISDA – Department of Agriculture
DOF – Department of Finance
PUC – Public Utilities Commission
Tim Gates
![](https://its.idaho.gov/wp-content/uploads/2024/07/Tim-Gates-landscape-170x170.jpg)
IDL – Department of Labor
IMD – Idaho Military Division
SPD – State Public Defender
PDC – Public Defense Commission
ISLD – Idaho State Liquor Division
ISHS – State Historical Society
SAPD – State Appellate Public Defender
Non-supported agencies
Chris Seffens
![Chris Seffens headshot](https://its.idaho.gov/wp-content/uploads/2023/10/bioChrisSeffens-1-170x170.jpg)
TAX – Idaho State Tax Commission
ITD – Idaho Transportation Department
ICI – Idaho Correctional Industries
GOV – Office of the Governor
LIB – Commission for Libraries
IIC – Idaho Industrial Commission
DOI – Department of Insurance
COPP – Commission of Pardons and Parole
Vacant
![](https://its.idaho.gov/wp-content/uploads/2023/09/icon-1633249_1280-170x170.png)
IDFG – Idaho Fish and Game
DHR – Division of Human Resources
OAH – Office of Administrative Hearings
IDPR – Department of Parks and Recreation
DOPL – Division of Occupational and Professional Licenses
ICBVI – Idaho Commission for the Blind and Visually Impaired
Other supported agencies