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Customer Service is a Culture

Customer Service is a Culture

As Idaho continues modernizing and consolidating technology services across state government, one theme has become increasingly clear: strong customer service Read more...
DHR AI 101 Session

DHR AI 101 Session

On April 9th, the Division of Human Resources hosted an AI 101 session at the DHR Summit, providing a practical, hands-on Read more...
ITS Website Redesign

ITS Website Redesign

A redesign of the ITS website (its.idaho.gov) is underway. The effort will include refreshing and updating content and making it Read more...
Video Productions

Video Productions

ITS continues to produce several video productions led by Sergio Garibay. Most recently, our team was at DHW for a video shoot with their Director Read more...
ITS 2026 Look Ahead

ITS 2026 Look Ahead

Alberto recently sat down with technology publication Gov Tech and their team to provide a look back at 2025 and also, what’s on the horizon Read more...
Annual Report

Annual Report

The ITS Communications team has produced another stellar Annual Report. This document is packed with information that really highlights what our agency has accomplished Read more...

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