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IT Services

ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.

IT Services
IT Products

IT Products

View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.

ITS Initiatives

Improved Security

Increased cybersecurity protection through additional staff, advanced tools, and robust functions.

Service Delivery

Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.

Cost Model

ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.

Division News

  • ITS and the Idaho State Historical Society (ISHS) have continued to prioritize cybersecurity and efficiency in their environments. With that Read more…
  • “Shoulder surfing” is a term used in cybersecurity to describe the act of someone spying on another person’s screen or Read more…
Project Spotlight

Agency Websites


The Division of Human Resources recently launched their new website joining several other agencies that have revamped their sites to

DHR and Dept. of Admin logos
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Idaho Office of Information Technology Services
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