IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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ITS continues to produce several video productions led by Sergio Garibay. Most recently, our team was at DHW for a video shoot with their Director Read more…
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Alberto recently sat down with technology publication Gov Tech and their team to provide a look back at 2025 and also, what’s on the horizon Read more…
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The ITS Communications team has produced another stellar Annual Report. This document is packed with information that really highlights what our agency has accomplished Read more…
AI Use in Government and New Tools Available
What is happening ITS is unveiling two approved AI features for state users that offer secure, compliant AI assistance for
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