IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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Recently, GovTech profiled how Idaho is leading AI framework development and ADA support preparation ahead of the 2026 federal deadline. Read more…
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AI has been in the news a lot lately, and the topic has certainly been keeping ITS very busy. ITS Read more…
Monthly IT Liaison Meetings Promote Communication and Collaboration
In our continued effort to foster collaboration and alignment across state agencies we support, the ITS Service Delivery team hosts
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