IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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After months of planning and anticipation, ITS employees officially moved into our new home in Building 4 on the State Read more…
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Recently our VoIP team completed several project missions to modernize telephone services that have resulted in significant technology improvements and Read more…
ITS Supports 2025 Election Security
On Election Day, ITS played a critical role in safeguarding the integrity of the state’s electoral process by participating in
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