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IT Services

ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.

IT Services
IT Products

IT Products

View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.

ITS Initiatives

Improved Security

Increased cybersecurity protection through additional staff, advanced tools, and robust functions.

Service Delivery

Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.

Cost Model

ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.

Division News

  • Recently, ITS Administrator, Alberto Gonzalez participated in the Boise Metro Chamber of Commerce The Metro Minute virtual series. It was Read more…
  • It has been several months since ITS provided an update on the use and access of Canva. Canva is an Read more…
Project Spotlight

Understanding and Supporting IDYCA: A Collaborative ITS Effort


As part of Phase 4, ITS assumed responsibility for technology support for the Idaho Military Division, which includes the Idaho

image of the Idaho Youth Challenge Academy (IDYCA) building
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