Provides support for agency and enterprise firewalls to protect customers from external and cross-network cybersecurity threats, including malicious websites and external connection attempts. Network security adapts to a threat environment that constantly evolves and has the potential to disrupt business operations and a loss/exploitation of sensitive information.
Service Includes
- Management and administration of agency-based network firewalls
- Management and administration of the Idaho State Network – Public facing firewalls
Prerequisites
- Supported equipment must be approved by ITS
- Supported equipment must be installed, configured, and managed by ITS
- ITS approved circuits, cabling, and network equipment
What Is Excluded
- Non-standard and residential-grade equipment
- Equipment that has not been installed, managed, or configured by ITS
Customer Responsibility
- Provide ITS suitable access to any on-site equipment 24/7
- Coordinate circuits and remote access connections with ITS
