Create custom software to support agency business. Replace legacy and out-of-support applications with new and supported technology. Develop applications that run on web browsers or current Microsoft Windows operating systems to meet agency business needs.
Service Includes
- Software application, database, and report development as needed for business applications
- Business analysis to identify and clarify software functionality, requirements, and outcomes
- Solution building using .NET and Power Platform technologies
- Custom development, including updates, debugging, testing, and deployment
Prerequisites
- Clearly defined business requirements
- Commercial Off-The-Shelf (COTS) solutions do not meet requirements.
- ITS staff availability
What Is Excluded
While we are dedicated to comprehensive support, there are certain exclusions:
- Software technologies not supported by ITS
Customer Responsibility
We believe in a collaborative partnership where both parties share responsibilities. Customers are expected to:
- Submit a request for new projects with business needs statement and justification
- When initiating new projects, agencies should designate a business owner who can work in tandem with ITS to ensure alignment with organizational objectives
- Sign off on project scope, functional requirements, change requests, and deliverables
- Provide an individual or team for testing
- Identify sensitive information and work with ITS to develop an appropriate security plan
- Purchase and maintain up-to-date licensing of software used to create or run the application
