Idaho Official Government Website


Create custom software to support agency business. Replace legacy and out-of-support applications with new and supported technology. Develop applications that run on web browsers or current Microsoft Windows operating systems to meet agency business needs.

Service Includes

  • Software application, database, and report development as needed for business applications
  • Business analysis to identify and clarify software functionality, requirements, and outcomes
  • Solution building using .NET and Power Platform technologies
  • Custom development, including updates, debugging, testing, and deployment


  • Clearly defined business requirements
  • Commercial Off-The-Shelf (COTS) solutions do not meet requirements.
  • ITS staff availability

What Is Excluded

While we are dedicated to comprehensive support, there are certain exclusions:

  • Software technologies not supported by ITS

Customer Responsibility

We believe in a collaborative partnership where both parties share responsibilities. Customers are expected to:

  • Submit a request for new projects with business needs statement and justification
  • When initiating new projects, agencies should designate a business owner who can work in tandem with ITS to ensure alignment with organizational objectives
  • Sign off on project scope, functional requirements, change requests, and deliverables
  • Provide an individual or team for testing
  • Identify sensitive information and work with ITS to develop an appropriate security plan
  • Purchase and maintain up-to-date licensing of software used to create or run the application

Rates and Billing