ITS is proud to serve its customers and are highlighting some of those customer service stories and partnerships here.
Election Day Support
Power outages, cyber threats, protests, bad weather, and other events at polling stations could potentially disrupt the ability of Read more...
North Idaho Visit and Tour
In early July, ITS leadership and managers ventured north to meet and greet new and existing ITS staff as Read more...
Agency Spotlight: Liquor Network Modernization
Phase 4 of IT Modernization brought in many new and existing challenges for our teams to tackle, and to Read more...
Firewall Relocation
On Friday Aug. 9th just after midnight, the network team began the process of removing one of our boundary Read more...
Cybersecurity Focus: Innovation Readiness Training
This month we spotlight the Innovative Readiness Training (IRT) program. The IRT is an ongoing joint effort between ITS Read more...
AWS ITD Contact Center
Through statewide IT consolidation and modernization efforts, the ITS Enterprise Architecture team partnered with Amazon Web Services (AWS) and Read more...
Correctional Industries Redesign
ITS recently finished a complete redesign and rebuild of Correctional Industries’ (CI) network infrastructure. ITS reviewed CI’s network and Read more...
ISDA Teamwork
ITS recently completed critical remediation of interference issues with data communications cabling at Idaho State Department of Agriculture (ISDA) Boise headquarters Read more...
North Idaho Correctional Institution Upgrade
Idaho Department of Correction
ITS Security Camera and Access Control team worked with contractors in planning, designing, and installing a more secure prison with a new surveillance Read more...
Enhancing Public Safety with Next Gen 911 Services
Idaho Office of Emergency Management
In a strategic collaboration, ITS has teamed up with the Office of Emergency Management to bolster public safety and elevate our state’s emergency response Read more...