Customer Spotlights - Office of Information Technology Services

ITS is proud to serve its customers and are highlighting some of those customer service stories and partnerships here.

Quick Thinking Restores Critical Link at IDJC

Idaho Department of Juvenile Corrections

A sudden and unexpected network outage at the Idaho Department of Juvenile Corrections (IDJC) headquarters last month could have Read more...

Idaho State Police (ISP) is preparing for one of the most significant technology upgrades in its history: the launch Read more...

In conjunction with the Governor’s Office, Tax Commission and Division of Financial Management, the Communications team is building a Read more...

Idaho Department of Water Resources

We are pleased to announce the successful closure of the Laserfiche Rebuild project, a significant initiative launched in response Read more...

Idaho Office of Information Technology Services

In a strategic move to elevate the impact of our internal learning initiatives, ITS partnered with ITD to transform Read more...

Idaho Department of Health and Welfare

It is not every day you see the DHW Service Desk Manager wearing an ITS polo, but that is Read more...

Idaho Technology Authority

I am pleased to share that after many years, the Idaho Technology Authority (ITA) has a new website, and Read more...

Idaho Office of Information Technology Services

Let’s take a moment to recognize and celebrate the incredible work being done by our Unified Endpoint Management (UEM) Read more...

Idaho Office of Information Technology Services

In our continued effort to foster collaboration and alignment across state agencies we support, the ITS Service Delivery team Read more...

Idaho Office of Information Technology Services

In a high-volume, fast-paced environment like ITS, exceptional work often happens behind the scenes. But when a team consistently Read more...