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Service Delivery

Over the last several months, we met with several agency leadership teams to gather feedback on their experiences with IT Modernization and where ITS could improve its service to their agency.

IT Asset Management

Our customers have clearly expressed their expectation that ITS manage technology assets on their behalf, advising them on new investments and replacements in a timely manner and helping dispose of assets that have completed a useful service life. We are working steadily to meet that need.

Cybersecurity Training

Cybersecurity is happy to announce that the second annual National Guard training exercise for network penetration testing was a success. The training provided real-life, hands-on experience for National Guard members from a regional team of cyber security specialists from participating western states.

ServiceNow

ITS is officially making the switch from Ivanti to ServiceNow as part of our effort to align key services with other core support agencies and support the Luma go live.

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