Ever wondered what happens to your call when you dial 911 during an emergency? Currently, those calls are routed on aging telephone systems to the nearest dispatch center. Now, with more people using cell phones to dial 911, Idaho is moving towards a new system called Next Generation 911 (NG911) to route 911 calls.
The ITS Geographic Information System (GIS) team has been working with counties, cities, sheriffs, emergency managers, the Office of Emergency Management, and the Idaho Public Safety Communication Commission towards meeting the GIS data requirements for this new system.
The team was recently honored with the Special Achievement in GIS (SAG) Award at the annual Esri User Conference in San Diego. Selected from thousands of users, ITS received the award for its work on NG911.
“We are immensely proud of earning this award for work done inside ITS by the contractors working on the NG911 project, and by people all over Idaho supporting those efforts” said Wilma Robertson, Idaho’s Geographic Information Officer.