Idaho Official Government Website

Asset Management

Manage technology assets on behalf of customers as part of the IT business and lifecycle for hardware (computers, network hardware, server/storage infrastructure, mobile devices) and software licensing. 

Service Includes

  • Entry into the asset management system
  • Tracking assets during use
  • Disposal at end of life
  • Computer inventory of assets on the network
  • Validate and coordinate hardware maintenance renewals
  • Validate and coordinate software license and subscription renewals
  • Access to no-cost vendor contracts for IT-related equipment disposals and hard drive sanitization/destruction

NOTE:  ITS-facilitated equipment disposals are dependent on availability of resources


  • Computers must have ITS endpoint management software installed
  • Agency points of contact to authorize and coordinate work
  • Software must be ITS standard or ITS approved
  • Items must be purchased using ITS policies and procedures

What Is Excluded

While we are dedicated to comprehensive support, there are certain exclusions:

  • Computers and other devices not connected to the Idaho State Network or otherwise unknown to ITS inventory tracking tools
  • Non-standard/unapproved software

Customer Responsibility

We believe in a collaborative partnership where both parties share responsibilities. Customers are expected to:

  • Complete annual asset reporting to the State Controller’s Office as required by statute
  • Fund costs specific to their agency

Rates and Billing