Our customers have clearly expressed their expectation that ITS manage technology assets on their behalf, advising them on new investments and replacements in a timely manner and helping dispose of assets that have completed a useful service life. We are working steadily to meet that need. In the 2023 Legislative Session, the legislature approved funding and early hiring for an IT asset management position.
With two people now building the asset management program, ITS is set to make good progress on managing both hardware and software. The asset management team completed training in July and is putting it to good use, prioritizing focus areas to get the program off the ground. Ultimately, asset management will require customer collaboration to be successful. We thank you in advance for your patience and cooperation as we develop this new capability.
