Customer Spotlights - Office of Information Technology Services

ITS is proud to serve its customers and are highlighting some of those customer service stories and partnerships here.

Monthly IT Liaison Meetings Promote Communication and Collaboration

Idaho Office of Information Technology Services

In our continued effort to foster collaboration and alignment across state agencies we support, the ITS Service Delivery team Read more...

Primary Service Desk Sets Pace for Excellence at ITS

Idaho Office of Information Technology Services

In a high-volume, fast-paced environment like ITS, exceptional work often happens behind the scenes. But when a team consistently Read more...

Cyber Discovery Week 2025

Boise State University

Image courtesy of Idaho National Guard ITS hosted its annual Cyber Discovery event in partnership with the Idaho Army Read more...

Commerce’s BEAD Program

Idaho Broadband Advisory Board

The Idaho Broadband Advisory Board met at the State Capitol earlier this summer. Jackie Reader and Sarah Lawrence from the ITS Data and Spatial Services Read more...

Idaho State Forestry Contest

Department of Lands

ITS was instrumental in supporting the Idaho Department of Lands and its annual Idaho Forestry Content in early May. Read more...

Agency Websites

Idaho Department of Human Resources

The Division of Human Resources recently launched their new website joining several other agencies that have revamped their sites Read more...

Veterans Cemetery Plot Locator

Idaho Division of Veteran Services

ITS has been managing a “Grave Locator” application that helps visitors at the Veterans’ Cemetery in Boise to find the graves of their loved ones. Read more...