Date: 2020
ITS committed extensive resources to converting Idaho Department of Correction (IDOC) to a supported agency. Staff engineered a solution to move IDOC servers from a commercial data center to the Chinden Campus data center, saving the state operational and circuit costs by integrating these systems into the existing infrastructure. This complex move dramatically improved the stability of their server and storage infrastructure, as IDOC outages had historically caused a significant amount of downtime.
ITS also engineered an automated solution for e-discovery and public records requests. This new tool enables users to search over 8,000,000 records in minutes versus nearly ten days for manual searching. ###
