Idaho Official Government Website
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Contact Us

ITS Main Number and Service Desk

(208) 605-4000, option 1

Media Inquiries

(208) 605-4259

For non-technical questions, please contact us through the form below. For all technical questions or issues, please contact the ITS Service Desk Monday–Friday, 7am–6pm MST.

    * Service Delivery Managers (Agency Liaisons)

    If you don’t know your SDM, you can look them up below based on your agency.

    Mark French

    Mark French headshot

    IDOC – Idaho Department of Correction
    IDVS – Division of Veteran Services

    Elton Kelly

    Elton Kelly headshot

    DEQ – Department of Environmental Quality
    IDWR – Department of Water Resources
    IDVR – Division of Vocational Rehabilitation
    IDL – Department of Lands
    ISDA – Department of Agriculture
    DOF – Department of Finance
    PUC – Public Utilities Commission
    DOI – Department of Insurance

    Tim Gates

    IDOL – Department of Labor
    IMD – Idaho Military Division
    SPD – State Public Defender
    ISLD – Idaho State Liquor Division
    ISHS – State Historical Society
    SAPD – State Appellate Public Defender
    Non-supported agencies

    Chris Seffens

    Chris Seffens headshot

    TAX – Idaho State Tax Commission
    ITD – Idaho Transportation Department
    ICI – Idaho Correctional Industries
    GOV – Office of the Governor
    LIB – Commission for Libraries
    IIC – Idaho Industrial Commission
    DOI – Department of Insurance
    COPP – Commission of Pardons and Parole
    ISP – Idaho State Police

    Nicole Bledsoe

    IDFG – Department of Fish and Game
    IDPR – Department of Parks and Recreation
    DHR – Division of Human Resources
    OAH – Office of Administrative Hearings
    IDJC – Department of Juvenile Corrections
    DOPL – Division of Occupational and Professional Licenses
    ICBVI – Commission for the Blind and Visually Impaired
    GOV – Office of the Governor
    Other supported agencies

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