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MOAB and Good Password Hygiene

MOAB and Good Password Hygiene

A record setting personal data breach being hailed as the Mother of all Breaches (MOAB), exposed 26 billion individual personal records discovered by security research firm SecurityDiscovery.com. Read more...
Windows 11 Upgrade

Windows 11 Upgrade

To keep a current and supported hardware platform, ITS has begun the process of a migration of workstations/PC/laptops from Windows Read more...
Citizen Engagement

Citizen Engagement

On Feb. 1, the State of Idaho’s decades-long contract with Access Idaho (Tyler Technologies) changed. Read more...
2024 Annual Cyber Training

2024 Annual Cyber Training

The Idaho 2024 annual Cybersecurity Training campaign with KnowBe4 begins Mar. 1, 2024. This campaign, previously administered by the Division of Human Resources, is now managed by the Idaho Office of Information Technology Services Read more...
Microsoft Licensing

Microsoft Licensing

Idaho consistently uses Microsoft's products and services for optimal tech infrastructure and customer service. ITS Enterprise Architecture team collaborated with more than 80 stakeholders from 23 agencies and six vendors over a 10-month period on a critical Microsoft licensing decision. Read more...
Service-Level Agreements

Service-Level Agreements

Service level agreements (SLAs) define the relationship between our supported agencies and ITS. The Service Delivery Quality Management team (SDMs) has been tasked with owning the SLA work center, hopefully managing a more dynamic process that includes regular updates to the documentation, ensuring all agencies have signed SLAs, and helping agencies create their agency-specific list of exemptions for applications or hardware that ITS cannot support. Read more...

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