Firewall Management

The Office of the ITS manages the state's primary firewall systems that provide protection between the state's network and the Internet. We also provide management of agency-level firewalls (installed internally on the state's network) for those agencies that do not have the internal staff to support these systems. Specifically, we provide the following firewall management services:

• Monitor, maintain, and manage firewall hardware and software.
• Update firewall configurations to allow access for new state applications or websites.
• Strengthen and/or modify the firewall policies based on changing threats.
• Configure firewall rules for Network Address Translation (NAT), network access, and Virtual Private Network (VPN) requirements.

Port Opening Requests 

• Firewall Request Form