Integrity • Teamwork • Service
ITS members embody the core values of integrity, teamwork, and service.
Here are ways those values are expressed in our conduct…
Integrity Being honest – with ourselves and others. Doing what’s right – especially when it’s hard or unpopular. Making tough decisions. Being a good steward of the time and money entrusted to us. Taking responsibility. Holding ourselves and our teams to high standards. Doing what we say we will do. Giving every task its due attention.
Teamwork Recognizing others as important and valuing what they contribute. Being respectful. Lending a hand. Avoiding gossip. Filling in gaps to serve our customers. Seeing individual contributions as part of a whole. Being flexible and open minded. Taking criticism as an opportunity to improve. Reaching out to other teams, other divisions, and other agencies to do good things.
Service Being part of something bigger. Recognizing Idaho citizens as the ultimate customer. Earning their trust. Maintaining a positive attitude. Improving our systems, our processes, our people, and ourselves. Putting requirements above preferences. Treating others with courtesy, dignity, and respect.