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Backup Services

For effective business continuity, the Office of the ITS provides data backup solutions and backup consulting for state agencies in the event of a hardware failure or disaster. Our services include:

  • using Symantec™ Backup Exec™ software, Symantec™ Veritas NetBackup™ software, and Vizioncore™ VMware® software,
  • installing and configuring backup software
  • configuring for full, incremental, and differential backups
  • providing backup solutions and support for tape, CD, DVD, direct-attached storage (DAS), network-attached storage (NAS), and/or storage-area network (SAN)
  • rotating the media using the grandfather-father-son rotation scheme (or a scheme tailored to the agency's needs)
  • coordinating offsite storage, pickup, and delivery of media through the State Record Center
  • restoring and testing the restoration
  • monitoring and notifying customers of successful or failed backups
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